I highly recommend working with Natalia both if you are looking for a new role or if you are looking for potential candidates. Natalia worked with me through the recruitment process and always gave brilliant advice. She is one of the best recruiters I’ve ever had the pleasure to work with. I was delighted to receive and accept an offer at the end of the process and can’t wait to get started in my new role. Thanks Natalia!
Technology & Change
Senior Technical Support Engineer/ IT Manager
- Published19 May 2023
- Apply now!
Senior Tech Support Engineer/ IT Manager
We have partnered with a leading Irish organization to recruit a Senior Tech Support Engineer/ IT Manager to manage their IT support team.
In this role, you will report to the Head of IT and will be responsible for managing a team of 2 IT support engineers. You will support the team to design, develop and recommend technical solutions.
You will also be responsible for:
- Identifying and implementing automation solutions
- Working closely with the team when 3rd line support is required
- Supporting third-party software applications
- Prioritizing tickets and workload and acting as a point of escalation
You will have:
- 5+ years of experience as a Senior Technical Support Engineer
- Experience managing a small team
- Strong experience with AD, DNS, DHCP, Routers, VLAN, Firewalls, VMware, PowerShell
- Qualifications such as CCNA, MSCE, and MS Azure
Principal Recruitment Consultant - Technology
Varun is a recruitment consultant within our IT team, his primary focus being IT infrastructure, Software Development, and Data Analytics. He holds a master’s degree in Human Resource Management from Trinity College Dublin. He is a Proficiency Gold Medal Awardee for academic excellence and a Trinity Business School Scholar. Varun likes sketching and singing in his spare time. He is a trained Carnatic classical singer.