Eimear Murphy-Monks

Manager - HR and Business Support

T: (01) 963 7389 E: emurphymonks@azon.ie
  • SectorOffice Support
  • LocationDublin
  • Salary€26000.00 - €28000.00 per annum
  • Posted onNovember 22, 2021
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Our client, a well-established, family-owned law firm in South Dublin is looking for an Administrator to provide support to senior members of staff.

Background:

The primary focus of this is a support role – you may also be a point of contact for new and existing clients so excellent interpersonal skills and an empathetic nature are key. You’ll need to convey a sense of care and confidence to clients.

You also should be adaptable and familiar with working in a fast-paced environment while liaising internally with legal teams to ensure the delivery of outstanding customer service.

Key Responsibilities:

  • Answering calls and dealing with queries from potential new clients , existing clients, taking and passing on messages and making appointments for clients
  • Keeping a note of all calls and circulating solicitors with a list of calls from the previous day every morning
  • following up with clients who have not provided identity documentation ie clients who are due to call to the office for a meeting to remind them to bring ID documents with them (post covid)
  • Scanning incoming post , naming it and saving it into our case management system
  • Managing /monitoring the level of client service -we have a number of ways of managing this
  • General administration and typing
  • Attending to any other general admin jobs that may be required eg ordering couriers /sending faxes as required
  • Providing support to senior members of staff

Key Requirements:

  • 2+ years’ experience in an administrative focused role
  • A qualification and a keen interest in Law
  • Legal experience is beneficial but not necessary
  • You’ll need to be an enthusiastic team player with a positive outlook
  • A ‘people person’ with the ability to manage relationships with internal teams as well as a wide array of clients
  • Experience with social media would be advantageous

Eimear Murphy-Monks

Manager - HR and Business Support

T: (01) 963 7389 E: emurphymonks@azon.ie

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