I highly recommend working with Natalia both if you are looking for a new role or if you are looking for potential candidates. Natalia worked with me through the recruitment process and always gave brilliant advice. She is one of the best recruiters I’ve ever had the pleasure to work with. I was delighted to receive and accept an offer at the end of the process and can’t wait to get started in my new role. Thanks Natalia!
Office Support
Customer Service Representative
- TypePermanent
- SalaryUp to €35000.00 per annum
- LocationDublin
- Published3 May 2023
- Ref#BBBH12874
- Apply now!
Customer Service Representative
ABOUT OUR CLIENT
Azon are delighted to be partnering with Ireland’s leading independent vehicle leasing and fleet management provider to assist the maintenance manager on the driver support team. This role focuses on managing the day to day operation of fleet drivers nationwide, working closely with third party suppliers and maintaining a high level of customer service with all stakeholders.
ABOUT THE ROLE:
- Managing the day to day enquiries of fleet drivers and suppliers nationwide. This will include service bookings, accident management, NCT/CVRT bookings and short term hire requests.
- Providing high quality service through daily communication with customers and suppliers.
- Respond to and resolve client issues in an efficient and timely manner.
- Working closely with Maintenance Manager to deliver best in class customer service.
- Minimise customer downtime by providing a quality and efficient service and working effectively with key suppliers.
- Carry out administrative duties such as invoice processing, reporting and e-flows.
- Engage in continuous performance evaluation and training projects.
- Ad hoc duties as assigned by Management
ABOUT THE PERSON:
- Mechanical expertise is preferred
- Minimum of 2+ years in customer service role
- Minimum of 1+ year working in motor industry preferred
- Excellent communication and time management skills.
- Ability to manage high volume of enquiries and work within a team.
- Proficient in Microsoft Office
The salary for this role will be €35,000 plus a generous benefits package.
Azon’s Recruitment experts will advise and guide you from the start of your Job search to ensure you optimise your next career move. Get in touch to avail of our expertise and support.
Katie Murray
Senior Recruitment Consultant - HR & Office Support
Katie Murray recruits for positions at mid-senior level in HR & Office Support. This includes Human Resource Administrator and Human Resource Generalist roles in addition to Personal Assistant/ Executive Assistant and Office Management roles. Katie also has experience in the Property/ Real Estate sector and frequently assists with the filling of Property Administrator roles. Prior to joining Azon. Katie developed experinece working with Ryanair and permanenttsb. Katie holds a BA Degree in Business and Commerce from National College of Ireland.