Genevieve Davis

Recruitment Consultant - Banking

T: +353 16 909 708 E:
  • SectorBanking
  • LocationDublin
  • SalaryNegotiable
  • Posted onJanuary 12, 2021
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The Client: Our Client a leading Credit Management firm based in Dublin South is looking for a Collections Executive on a Permenant basis.

The Role: Collections Executive

Job Purpose:

Utilising the Revenue Management System which assigns a list of accounts to call, the jobholder will make telephone contact with existing and new customers with a view to negotiating outstanding payments for Ireland’s leading financial institutions.

Key Accountabilities & Responsibilities

  • Contact customer by telephone to negotiate payment strategy
  • Keep broken arrangements to a minimum
  • Ability to work a large volume of accounts
  • Achieve and surpass weekly and monthly collection targets
  • Ensure compliant and customer focused collections
  • Manually update accounts and edit information gained from calls
  • Use new technology such as text and voice over text to maximize collections
  • Assisting with ad hoc administrative tasks as designated by Team Leader

Knowledge & Experience

  • Previous telephone experience.
  • Ability to negotiate the optimum collection commitment for the company
  • Professional in approach and able to deal with a variety of individuals.
  • Working knowledge of Word/Excel/Outlook

Personal Attributes

  • Good communication skills.
  • Determined and focused.
  • Numerate and Literate.
  • Enthusiastic and positive.
  • Flexible, adaptable and keen to try new methods and systems.
  • Target driven, self motivated, and demonstrate a commitment to constantly improving negotiation skills.


  • Collections Negotiation: 1 year (Required)
  • Word/Excel/Outlook: 1 year (Required)
  • Telephone: 1 year (Required)
  • Communication Skills: 1 year (Required)

Genevieve Davis

Recruitment Consultant - Banking

T: +353 16 909 708 E:


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